The Power of Emotional Culture at Work
Hosts, Rebecca Jenkins and Callum Jenkins are joined by Cara Cunniff, a former British Army Psychological Operations Officer, turned emotional culture consultant. We explore how leaders can create high-performing teams by focusing on emotions, not just actions.
Drawing from her military background in psychological operations, Cara shares powerful insights into how emotions influence behaviour, both on the battlefield and in the boardroom.
We unpack how organisations can co-create emotional cultures, why some leaders resist emotional awareness, and how to spot disengagement before it becomes damaging.
Whether you lead a startup or a large organisation, this episode is full of practical tools and leadership questions you can apply immediately to build stronger, more connected teams.
Key Topics Covered:
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What emotional culture really means and why it’s your hidden performance driver
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Signs your team is disengaged and what to do about it
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The Vs” of workplace emotions: Visible, Valued and Validated
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Mapping a “Feeling Journey” for organisational change
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Why leaders must ask: How do I want people to feel in my presence?
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How to create psychologically safe spaces for honest conversations
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Practical steps to start embedding emotional culture in your team
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Hybrid & remote teams: how to enhance connection remotely
Cara’s Top 2 Practical Tips for Leaders:
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Reflect on how you want your people to feel this week, then do one thing to move the needle toward that emotion.
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Remember: Leadership isn’t what you do, it’s how you make people feel.
Connect with Cara Cunniff on LinkedIn
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LinkedIn: Cara Cunniff
Connect with the hosts Callum Jenkins and Rebecca Jenkins.
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